Privacy policy

  

The privacy of our customers, as well as potential employees, is one of Hotelayover' main commitments.
 

The customer / applicant should read this policy before sending us their personal data, ie all collected and recorded information that personally identifies you, such as your name, address, contacts and others. You should make sure that children under 18 do not provide any personal information without your permission.
 

Under this policy, Hotelayover is committed to:
• Explain the purpose of collecting and processing personal data;
• Use personal data solely for the purposes set forth in this policy;
• Collect only the necessary data, taking steps to keep it up to date. ;
• Keep personal data for the time needed for processing in accordance with local regulations; • Providing a means for customers / candidates to access, modify, correct or erase their personal data;
• Maintain the confidentiality and security of personal data that may be provided, unless required by court order.
 

Scope

Hotelayover privacy policy applies in the following cases:
1) Hotelayover.com site
2) Data processing implemented in any of our partners.  

 

 

1. Collection and processing of personal data

As a client, your personal data and / or personal data of family members may be ordered for a variety of purposes, including:
 1) Contact: name, nationality, telephone number, e-mail, address, etc.
 2) Date of birth
 3) Credit card information
 4) Arrival and departure dates of our hotels
 5) information about the children: name, date of birth, age, email
 6) interests and preferences
 7) Any comment
 

As a candidate for employment or internship, the following personal data may be requested:
 1) Contact: name, nationality, telephone number, e-mail, address, etc.
 2) Date of birth
 3) interests and motivations of its application
 4) Education and professional experience
 5) Curriculum Vitae
 

We do not collect data from sensitive information such as: religious or philosophical beliefs, political opinions, health data, racial or ethnic origin, sex life or trade union membership.
 

Personal data may be collected under various circumstances, including (but not limited to) the following:
 1) Participation in marketing programs (subscription bulletins to receive offers / promotions, contributions in surveys and / or customer comments, competitions).
 2) hotel activities (eg, book a room or a desk, check in and check out;
 3) Provision of information by tour operators, travel agencies or online booking systems.
 4) Internet services (link to website, filling in forms for online data collection, such as reservations or questionnaires).
 5) The application for a job or internship.

 

2. Objectives of the collection of personal data 

The personal data are collected with the following objectives:
 • backup management and customer experience
 • Improvement of services offered in order to understand your needs and exceed your expectations
 • Customization of our services
 • Send newsletters, promotions and marketing materials. The customer can unsubscribe from our e-mail service by clicking the link in one of the newsletters sent by e-mail.
 • Staff selection
 

 

3. Sharing of personal data

Hotelayover may have to share personal data of clients / candidates with:
1. Officials, including for the provision of requested services and / or management of customer / candidate databases.
2. Local authorities - if required by local law or as part of internal investigations in accordance with applicable legal requirements
 

Hotelayover reserves the right to transmit all personal data in case of sale or transfer of all or part of your company or its assets.
 In any case where there is a transfer of personal data to third parties strictly observe the applicable legal obligations and we will make our best efforts so that they use the personal data collected correctly with this privacy policy.

 

4. The access, modification and exclusion of personal data

The client / applicant can access, correct, supplement, update or delete their personal data by contacting Hotelayover via email info@fwdtrips.com
The request will be dealt with as soon as possible.
 

 

5. Security of personal data

Hotelayover uses technical and organizational measures in accordance with legal requirements in order to protect the client's personal data and candidates, ensuring their confidentiality in accordance with the principles described in this policy.
Whenever you are asked to obtain credit card information, this communication is done through Secure Sockets Layer (SSL) when you are using an SSL-enabled browser such as Microsoft Internet Explorer or Google Chrome.
 

 

6. Updates

The privacy policy can be changed from time to time, so we recommend regular consultation of the same. The privacy policy was updated May 01, 2018

 

7. Contacts and questions

If you have any questions about the privacy policy, please contact Hotelayover at info@fwdtrips.com.